1. Introduction
This Privacy Policy explains how CK BL Travel s.r.o., with its registered office at Václavské náměstí 808/66, Nové Město, 110 00 Praha 1, Czech Republic, Company ID (IČ): 02141728, VAT ID (DIČ): CZ02141728 (“we”, “us”, “our”), processes personal data in connection with the use of this website and the purchase of our services.
We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Czech legislation.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification data (name, surname, date of birth)
- Contact details (email address, phone number)
- Billing details (address, company details, VAT ID)
- Travel-related information (accommodation preferences, passenger details)
- Payment information (processed via secure third-party providers)
- Technical data (IP address, browser type, device information)
3. Purposes of Processing
We process personal data for the following purposes:
- Processing bookings and providing travel or festival-related services
- Managing payments and issuing invoices
- Customer communication and support
- Compliance with legal obligations (accounting, tax, travel regulations)
- Sending marketing communications (with your consent)
- Improving website functionality and user experience
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Performance of a contract (Article 6(1)(b) GDPR)
- Compliance with legal obligations (Article 6(1)(c) GDPR)
- Legitimate interest (Article 6(1)(f) GDPR)
- Your consent (Article 6(1)(a) GDPR), particularly for marketing purposes
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Accounting and tax records are stored in accordance with applicable Czech legislation.
Marketing-related data is retained until consent is withdrawn.
6. Data Sharing
We may share personal data with third parties where necessary for the provision of our services, including:
- Accommodation providers and local partners
- Payment processors and banks
- Ticketing platform providers
- IT and hosting providers
- Marketing and advertising partners
- Public authorities where required by law
All third parties are required to process personal data in compliance with applicable data protection laws.
7. International Data Transfers
Some service providers may process personal data outside the European Union. In such cases, appropriate safeguards such as Standard Contractual Clauses (SCCs) are implemented in accordance with GDPR.
8. Your Rights
Under GDPR, you have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
In the Czech Republic, the supervisory authority is the Office for Personal Data Protection (ÚOOÚ).
9. Data Security
We implement appropriate technical and organizational measures to ensure the security of personal data and protect it against unauthorized access, loss, misuse, or alteration.
10. Contact
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:
CK BL Travel s.r.o.
Václavské náměstí 808/66
110 00 Praha 1
Czech Republic
Email: hey@drumwavefestival.com
